Anyone can play Bonsai

Best way to start in the bonsai world

Basic Kit

Essentials you need to start
22
19
  • 3 Young Plants
  • Styling Wire
  • Tutorial

Full Kit

Essentials to grow like a pro
30
24
  • 3 Young plants
  • Styling Wire
  • Tutorial
  • Selected soil
  • Handmade Pot
Best choice

DIY Kit

Customize your kit and benefit from a 15% discount
Get a quote
  • Choose between 5 types
  • Styling Wire (opt)
  • Tutorial (opt)
  • Selected Soil (opt)
  • Handmade pot (opt)
  • 1 to 1 assistance (opt)

Why choose us

Learn & Grow

With our tutorials, you'll master the art of bonsai

Customer Care

Support before, and after purchase

Full Life Cycle

Cultivated as bonsai from day one

Safe Shipping

Carefully packed for a secure journey

Frequently Asked Questions (FAQs)

Caring for a bonsai is easier than you think! Follow our care instructions, water it when the soil feels dry, and set a watering reminder if needed. For beginners, we recommend our Bonsai Starter Kits and placing the bonsai somewhere you’ll see it often. It’s all about consistency!

Watering is the most frequent task and usually takes less than a minute. Most of the year, watering is needed only a few times a week, though daily watering may be required in summer if your bonsai is in direct sunlight. We also suggest spending about 5 minutes a week observing your bonsai’s growth and learning to read its signals. This makes caring for it more rewarding and enjoyable!

Yes, some bonsai are easier to care for. Our plant descriptions include an ease-of-care indicator to help you choose. Generally, deciduous species are less demanding than evergreens, and younger plants are easier than mature ones. Bonsai in larger pots require less frequent watering, and native species tend to thrive better than exotic or ornamental varieties.

Absolutely! Share your ideas with us, whether through words or pictures, and we’ll be happy to work with you to create a bonsai that matches your vision.

Not at all! You pay shipping costs only once, no matter how many plants you order. Plus, enjoy free shipping on orders over €70!

If your bonsai arrives damaged, email us at treevaset@gmail.com with at least three photos from different angles taken during unboxing. Once we verify the issue, we’ll provide a full refund.

Shipments are processed Monday to Wednesday to ensure your bonsai arrives in the best condition and avoids weekend transit. Delivery typically takes 3 to 5 working days, depending on your location and the day of purchase.

Bonsais are securely bound to their pots and packaged to protect against shocks, ensuring the branches and structure stay intact. Our packaging also provides thermal and humidity insulation. Additionally, all shipments are insured against loss, theft, or damage, guaranteeing you’ll either receive your bonsai or get a full refund.

Yes! After your order is processed, you’ll receive a tracking number via email to monitor its delivery status.

Yes, you can return the bonsai if you’re not satisfied. It must be in its original packaging and the same condition as received. If the bonsai is returned in poor condition or care instructions were not followed, we may withhold the refund. Refunds for discounted purchases will reflect the discounted amount.

Yes, you can schedule delivery for a specific date. Please note that additional fees may apply depending on your location and the courier service chosen.

We accept Visa, Mastercard, Google and Apple Pay payment.

Shipping costs depend on your location:
Italy: €8.00
European Union countries: €12.00
Orders over €70.00 qualify for free shipping, regardless of the number of items.

Yes, we provide free care advice for 30 days after your purchase. If you have questions about watering, pruning, or other care needs, feel free to reach out to us. Additionally, you can book a one-on-one session with our experts if you’d like to deepen your bonsai knowledge and get personalized guidance.

Want to purchase a Voucher?
Contact us

Send us a whatsapp message and we will answer you ASAP

Scroll al inicio